SMART CHOICE BUSINESS SOLUTION (SCBS)
Holistic IT Services for Medium-Sized Business
QOS Consulting knows the key technology components medium-sized businesses need each and every day. Our Smart Choice Business Solution (SCBS) service package was introduced in 2010 after a full year of research and development. During the research phase, we discovered what the most common IT issues were for mid-sized organizations; this helped us create a turnkey strategy that could be implemented by virtually any mid-sized company.
The Smart Choice Business Solution offers comprehensive IT services for medium-sized businesses. Benefits are:
- Centralization of the management of key systems to improve response and break/fix resolution time
- Optimization of the technology used and streamlining its function to reduce cost
- Standardization on compatible equipment to reduce downtime
- Consolidation of many services into one manageable monthly bill
- Improvement of security protection to reduce virus and malware outbreaks
- Introduction of technology solutions that increase employee productivity
Benefits of the Smart Choice Business Solution
- Zero Capital Investment
- Redundant High-Speed Internet Service
- Centralized File Storage
- Business Email with Smartphone Sync
- Website Design & Shared Hosting
- Domain Name Registration
- Phone System (VoIP PBX) with Voicemail
- Managed Firewall Security
- Managed Network Switching Infrastructure
- Managed Wireless Network Infrastructure
- User-Based & Machine-Based Network Security System
- VPN and Web-Based Remote Access
- Offsite Data Protection
- Centralized Printing Services
- Anti-Virus & Anti-Spam Protection Services
- 24x7x365 System & Service Monitoring
- 5 Flex Support Hours Per Month
- Internet Traffic Governance & Filtration
- US Based Support Center (Illinois)
- Technology Sounding Board
- Monthly Consolidated Billing Report
- Reduced Hourly Billing for T&M or Projects
- Onsite and Remote Support
Complete Migration & Business Continuity
The SCBS includes a complete migration of all internal systems to those deployed, managed and maintained by QOS Consulting. Updates are deployed through a structured process and undergo pre-deployment testing prior to launch, ensuring customers always receive fully functional and dependable improvements. When equipment reaches its end-of-life, QOS Consulting migrates and replaces those hardware and software components after business hours or on the weekends. All this is included in your service contract with zero additional expense.
Manageable Monthly Billing
The SCBS features simplified billing that demonstrates services on individual line items, allowing customers to quickly understand the cost associated with each solution. Quarterly review ensures that customer expectations and needs are met.
A Turnkey Solution that’s Customizable
Though the SCBS package is a turnkey service, it is also customized to each client through a Q&A process. We interview key stakeholders to assess IT pain points, priorities, and business goals, then tailor an SCBS strategy that comprehensively meets the needs of the organization.
Contact QOS Consulting to learn how we can quickly provide your medium-sized business with a holistic solution that will manage the entirety of your organization’s IT needs.
To view our full menu of Business IT Services, click here.